Privacy Policy

1. Introduction

cobuddyAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at cobuddyAI.com and any related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly, information collected automatically, and information from third-party sources.

2.1 Information You Provide

• Account information: name, email address, and password when you create an account.
• Profile information: any additional details you add to your profile.
• Project data: product ideas, research queries, canvas content, and other materials you create within the Service.
• Payment information: billing details processed securely by our payment processor (Stripe). We do not store full credit card numbers.
• Communications: messages you send to our support team or feedback you provide.

2.2 Information Collected Automatically

• Usage data: pages visited, features used, time spent, and interaction patterns.
• Device information: browser type, operating system, device type, and screen resolution.
• Log data: IP address, access times, referring URLs, and error logs.
• Cookies and similar technologies: we use cookies to maintain sessions, remember preferences, and analyze usage patterns.

3. How We Use Your Information

• To provide, maintain, and improve the Service.
• To process transactions and send related information, including confirmations and invoices.
• To send you technical notices, updates, security alerts, and support messages.
• To respond to your comments, questions, and customer service requests.
• To analyze usage trends and improve the user experience.
• To detect, prevent, and address technical issues and fraud.
• To comply with legal obligations and enforce our terms.

4. AI and Your Data

When you use our AI-powered features, your project data is processed by our AI models to generate research results, validation scores, and recommendations. We do not use your project data to train our AI models. Your ideas and research are yours alone. We use aggregated, anonymized usage patterns to improve our service quality, but individual project content is never shared with other users or used for model training.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• With service providers who perform services on our behalf (hosting, analytics, payment processing).
• To comply with legal obligations, court orders, or government requests.
• To protect the rights, property, or safety of cobuddyAI, our users, or the public.
• In connection with a merger, acquisition, or sale of assets, with notice to affected users.

6. Data Security

We implement industry-standard security measures to protect your information. All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We conduct regular security audits and maintain access controls to limit data access to authorized personnel only. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your account information and project data for as long as your account is active. If you delete your account, we will remove your personal information and project data within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate personal information.
• Deletion: Request deletion of your personal information.
• Portability: Request a machine-readable copy of your data.
• Objection: Object to processing of your personal information for certain purposes.
• Restriction: Request restriction of processing in certain circumstances.

To exercise any of these rights, contact us at privacy@cobuddyAI.com. We will respond within 30 days.

9. Cookies

We use essential cookies to maintain your session and preferences. We use analytics cookies (with your consent where required) to understand how the Service is used. You can control cookie preferences through your browser settings. Disabling essential cookies may prevent certain features from functioning properly.

10. International Data Transfers

Our servers are located in the United States and the European Union. If you are accessing the Service from outside these regions, your information may be transferred to and processed in these locations. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses where applicable.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on our Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at privacy@cobuddyAI.com.